FAQ
FAQ guide section. Content owner: Trang.

Overview
FAQ
How does AEO Stars monitor my brand presence?
AEO Stars regularly runs your tracked search terms against multiple AI engines (ChatGPT, Claude, Gemini, and others) and records whether and how your brand is mentioned in the answers.
How does AEO (AI visibility) compare to SEO?
Traditional SEO is about ranking in search engine results pages. AEO is about how AI engines describe and recommend your brand when someone asks a question directly — a different, increasingly important channel that doesn't show up in standard SEO tools.
Does AEO matter to me now?
If your customers are starting to ask AI assistants for recommendations in your category, then yes — AEO Stars shows you what those assistants are currently saying, so you're not flying blind on a channel you can't see with regular analytics.
Why is my competitor list capped?
Competitor tracking limits are tied to your plan. If you're on a plan that caps you below the number of competitors you want to track, you can prioritize which ones matter most or upgrade your plan in Billing.
What if AI mentions a competitor I'm not tracking yet?
The Dashboard's Discovered Competitors panel surfaces brands AI mentioned alongside yours that aren't in your tracked list yet — you can add them to start monitoring, or dismiss them if they're not relevant.
Where can I get help with a specific screen?
Click the ? icon next to any page title for a short explanation and video, or use Read the full guide to come here for more detail.